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Hotline for Sexual and Reproductive Health Consultations

UNFPA has launched a national hotline dedicated to addressing sexual and reproductive health concerns. This hotline allows you to receive initial consultations with gynaecologists, specifically focusing on women's health issues. 

If you require advice on women's health, need guidance on which doctor to approach for specific situations, or seek information on locating gynaecologists or inclusive barrier-free gynaecological surgery facilities in your area, simply dial 3033*. The services are also available to internally displaced women. 

Doctors of various specialties can also contact the hotline to consult with leading midwives-gynaecologists. 

By calling 3033*, you can access detailed information about the services offered by barrier-free gynaecological rooms and mobile gynaecological teams.

The hotline operates every day from 9:00 a.m. to 6:00 p.m., and calls made from mobile operators and city numbers within Ukraine are free.

SRH Mobile Health Units

The medical mobile team is a service providing accessible and effective sexual and reproductive health care.  

Mobile gynaecological teams are created to facilitate access to medical care for residents of remote parts of Ukraine: local residents, displaced people, people with disabilities, and those who have suffered from gender-based and sexual violence. 

The reproductive health mobile team consists of an obstetrician-gynaecologist and an ultrasound specialist.

The following services are available in the mobile gynaecological team:

  • medical examination by a gynaecologist;
  • ultrasound examination;
  • electrocardiogram;
  • consultation on women's health, including prenatal and postpartum issues, maternal health, breastfeeding and child care;
  • counseling on HIV infections and sexually transmitted diseases;
  • free contraception
  • medical and sociopsychological support for victims of domestic and other types of violence, including those related to war.

28 mobile gynaecological teams and one mobile obstetrician work in 23 regions of Ukraine: Lviv, Ivano-Frankivsk, Ternopil, Khmelnytskyi, Vinnytsia, Volyn, Zhytomyr, Chernivtsi, Zakarpattia, Rivne, Poltava, Cherkasy, Zaporizhzhia, Kyiv, Kharkiv, Mykolaiv, Dnipropetrovsk, Kirovohrad, Sumy, Chernihiv, Donetsk, Kherson and Odesa.

Additional questions about the work of medical mobile teams can be answered by calling 3033 every day from 9:00 a.m. to 6:00 p.m.

During their work, gynaecological mobile teams provided services to more than 111,000 patients, and 70 percent of diagnoses were made by doctors of medical mobile teams for the first time.

Mobile gynaecological teams and barrier-free access gynaecological offices operate as part of humanitarian response activities by UNFPA Ukraine, financially supported by the European Union, the Ministry of Foreign Affairs of Denmark, France, and the Republic of Korea.

 

SRH Barrier-Free Service Points

As of today, there are 123 SRH barrier-free service points in Ukraine, where local residents or internally displaced women, survivors of gender-based violence, and people with disabilities can receive qualified medical and psychological assistance.

These rooms are opened on the basis of reception and gynaecological departments of women's consultations of regional, district or local hospitals, city perinatal centers.

The SRH barrier-free service points are accessible to people with disabilities, as they are equipped with specialized gynaecological transforming chairs for the examination of women with limited mobility and other inclusive equipment. The doctor and nurse who work in rooms with barrier-free access have experience working with patients of disabilities and are here to make them feel comfortable.

The points also have modern medical equipment, diagnostic kits (or express test systems), medicines, which are necessary for the protection of reproductive health, prevention of HIV, treatment of sexually transmitted infections, prevention of unwanted pregnancy and emergency care for victims of sexual violence.

In SRH barrier-free service points women can anonymously and confidentially receive medical and psychological services in case of intimate partner or gender-based violence.

These points offer several benefits, including the presence of skilled medical staff trained in providing both medical and psychological support to victims of violence. Additionally, the rooms are equipped with modern medical facilities, essential medications, and resources to safeguard reproductive health. They also focus on preventing sexually transmitted infections and HIV/AIDS.

In gynecological rooms with barrier-free access, you can get medical and psychological help confidentially and free of charge.

The SRH barrier-free service points were equipped by the Ukrainian Women's Foundation and the Charitable Foundation "Women's Health and Family Planning" as part of the humanitarian response measures of UNFPA Ukraine with the financial support of the European Union, the Ministry of Foreign Affairs of Denmark, France and Republic of Korea.

Humanitarian Response: Sexual and Reproductive Health Kits

UNFPA procures and delivers emergency medical kits to provide essential support and care to expectant mothers and newborns. These kits contain a range of medical supplies and materials designed to ensure the health and well-being of the mother and child during pregnancy, childbirth, the postpartum period, as well as medical assistance in cases of rape, unprotected sex, and a range of contraceptives.

Since the beginning of the full-scale invasion, UNFPA has procured and delivered more than 203 metric tons of sexual and reproductive health kits for obstetric and gynaecological care from March 2022 to more than 74 hospitals across Ukraine.

The supplied medicines are enough to cover the needs of more than 10 million people. 

Safety and hygiene: Kits include sterile materials and instruments, reducing the risk of infection and complications during childbirth. By promoting good hygiene practices, these kits help create a safer environment for both the mother and the medical professionals involved in the birth.

Medical care: Kits are equipped with medicines, hygiene products and necessary care materials that contribute to the effective provision of medical care to pregnant women. This ensures that medical professionals can provide appropriate care and treatment when needed, improving the health of both mother and child.

Emergency Preparedness: Kits are designed to deal with emergency situations during childbirth. They contain emergency care facilities and equipment, allowing medical professionals to respond quickly and efficiently to any complications that may arise.

Summing up, the kits play a vital role in ensuring the well-being of pregnant women and newborns by providing them with essential medical supplies and support. By improving safety, improving health care and increasing emergency preparedness, these kits contribute to better health for mothers and their babies.

Responding to war-related sexual violence in Ukraine 

CONFLICT-RELATED SEXUAL VIOLENCE  (IN THE WAR CONTEXT) — any sexual act, attempt to obtain a sexual act or other acts that are directed against a person’s sexuality using coercion, which have a temporal, geographical and causal connection with armed conflict/hostilities:

• rape;

• sexual slavery;

• forcing to engage in prostitution;

• abduction and human trafficking;

• forced pregnancy or abortion;

• forced sterilization;

• harassment;

• other forms of sexual violence of similar severity (for example, threats of rape or sexual violence, female or male genital mutilation, sexual torture, forced nudity, infection with sexually transmitted diseases, etc.).

Only the perpetrator is guilty of committing an act of violence. It is entirely the perpetrator’s responsibility and fault. If this has happened to you, use the contacts below for help.

If this happened to someone you know, remember that psychologically, a person that has/may have experienced sexual violence has strong feelings: shock, accompanied by feelings of guilt and shame, anger, uncertainty, helplessness, grief, etc.

In this case, it is important to suggest contacting specialists (psychologists or psychotherapists) who will support and provide professional help.

FREE HELP PROVIDED BY PSYCHOLOGISTS 

• National hotline for prevention of domestic violence, human trafficking and gender discrimination — 116 123 or 0 800 500 335;

• 24/7 free hotlines — 1500 landline or 044 272 15 00 mobile;

• Psychotherapeutic help — online platform, Aurora.

If you can, seek medical care as soon as possible.  If the situation happened a long time ago, you can and should still consult to prevent serious health problems. 

Aurora is an online platform providing specialized psychotherapeutic support to persons that experienced violence, including war-related sexual violence. On the platform, survivors can receive comprehensive support from psychotherapists in order to cope with traumatic experiences, restore emotional balance and internal resources to rebuild their lives. In addition, they can seek advice from medical specialists in order to address urgent health issues, including preservation of reproductive health, as well as get professional legal aid.

Details about the service are available at: https://rozirvykolo.org/mental-support/

The Aurora online platform was launched by UNFPA with the assistance of the Office of the Deputy Prime Minister for European and Euro-Atlantic Integration of Ukraine and support of the Government of Great Britain.